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Update your profile

Your profile holds the basics: your name and email address. Keeping it current matters because your email is where verification messages, password resets, and billing receipts go.

Change your name

1. Click your avatar in the portal's top-right corner and choose Personal settings.
2. Edit the name field and save. It updates immediately everywhere in the portal.

Your name is only used to personalize the portal and address emails to you. It's not shown to other users — there is no public profile.

Change your email address

1. In Personal settings, edit the email field and save.
2. We'll send a verification link to the new address. Click it to confirm you own it.
3. Until you verify, your old address stays active for logins and notifications.

Change your email before you lose access to the old one — for example, before leaving a job whose email you signed up with. If you've already lost access, contact us through the report-a-problem form and we can verify your identity another way.

Good to know

• You can't change your email to one that's already registered to another account. Log into that account instead, or delete it first.
• Changing your email doesn't move your documents, quota, or billing history — everything stays with the account.
• Google-linked accounts: your login email is managed by Google. Changing it in our settings adds a password login; your Google sign-in keeps working with the original address.
• Billing receipts always go to the current profile email, so update it promptly if it changes.